News/PR

Indus Insights appoints industry veteran as Global Head of Partnerships and Alliances

Indus Insights today announced that it has appointed Sanjiv Kapur as the Global Head of Partnerships & Alliances. In his role, Sanjiv will focus on forging & nurturing mutually beneficial relationships between the company and other B2B organizations servicing clients in the financial services vertical.

Sanjiv has decades of experience in the outsourced services sector, working with global clients in retail banking, insurance, investment banking & wealth management verticals. Until recently he was a Senior Vice President with Xerox Business Services and served on the board of Xerox Services (India). Prior to that, Sanjiv played a pivotal role as one of the founding members of Patni BPO, helping build the firm from scratch and scaling it up to a become a global business with hundreds of millions of dollars in annual revenues. Patni BPO was later acquired by iGATE and the combined entity was ultimately acquired by Capgemini.

“We are seeing a rapid increase in the uses of machine learning, advanced analytics, and predictive modeling techniques. The BFSI sector continues to be a large consumer of these services – whether it be in digital customer experience, credit risk underwriting, cross-sell & up-sell, or other functional areas”, said Saurabh Sharma, CEO of Indus Insights. “We believe that there is a strong opportunity for specialized firms such as ours to work together with ITOs, BPOs, software product companies, and similar firms, with the goal of providing a comprehensive suite of products & services to end clients. I am excited to have Sanjiv lead the charge on this initiative at Indus Insights. Sanjiv is an industry veteran, with a tremendous track record of building & scaling service-oriented companies and developing long-term customer relationships. I look forward to working with him to add value to our partners, to our end clients, and to Indus Insights.”

Sanjiv added, “Indus Insights has been delivering amazing value to financial services clients. The company has a commendable & expanding roster of clients in the US, Australia, India & other geographies, and its capabilities in banking, lending, and payments are truly world-class. I am excited to join Indus Insights and be a part of the growth journey of the company.”

The Press Release can be found here: http://www.prweb.com/releases/prweb14252072.htm